Refund Policy

All refunds will be made to the debit or credit card on which the original purchase was made, within 30 days of the return of the goods. In the event that Dhanraj Tea Company is unable to credit your original method of payment, we will contact you to arrange an alternate method of refund. On faulty products, after the 4 day cancellation period, we reserve the right to offer a spare part or repair where appropriate. We also reserve the right to offer a replacement item of similar or equal value.

PROMOTIONS AND DISCOUNTS

In order for a promotion or offer to be applied to your order, a valid promotion code must be entered into the promotion code box on the basket page. Dhanraj Tea Company cannot be held liable for not discounting the order if a valid code has not been entered. If placing an order by telephone you must quote the promotion code before placing your order. Promotions and promotion codes are subject to the terms and conditions specified by Teaturban at the point of purchase. Only one code can be used per order.

Please note; all cheeky deals, existing discounts, bundles and offers are excluded from further discount. Discount codes will not apply to any existing offers or promotions.

WEBSITE CHANGES AND UPDATE

In order to keep our website as accurate and as up to date as reasonably possible, it may be necessary, from time to time, to restrict access to the site in order to undertake necessary maintenance work. We will make every effort to ensure that any down time or restricted access is kept to a minimum. Registration data and certain other information about you is subject to our privacy policy. We recommend that you read our privacy policy before you accept these terms and conditions.

INTELLECTUAL PROPERTY AND COPYRIGHT

The content of the www.teaturbanindia.com website is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of the website on a computer screen, store such content in electronic form on disc (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the website without written permission from Teaturban.

LIMITATIONS

This website and any software are provided on an "as is" basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose or non-infringement.

INDEMNITY

You agree to indemnify and hold Teaturban harmless from all liabilities, claims and expenses that arise out of the content you submit, post or transmit via the Teaturban website, or from your use/misuse of the website, or the use/misuse by any person for whom you are responsible or from your violation of the terms and conditions.

INDEMNITY

You agree to indemnify and hold Teaturban harmless from all liabilities, claims and expenses that arise out of the content you submit, post or transmit via the Teaturban website, or from your use/misuse of the website, or the use/misuse by any person for whom you are responsible or from your violation of the terms and conditions.

GOVERNING LAW

The contract between you and Teaturban under which you have made your purchases, it is agreed, shall be governed by, and interpreted in accordance with, Indian law. The Indian courts shall have jurisdiction to resolve any disputes between us. This does not affect your statutory rights.

COMPANY DETAILS

Teaturban, DHANRAJ TEA COMPANY, 16 STRAND ROAD, KOLKATA-700001
For any other information please contact Teaturban by email teaturban.dtc@gmail.com or call +91 8017646498